Universal Kids is NBCUniversal’s children’s network.
My Role:
Help rebrand from “Sprout” to “Universal Kids” and create social style guides to define the brand online
Provide strategic leadership over the day-to-day management and production of content for the Facebook, Instagram, Twitter, and PopJam accounts
Align with department leads to create unified show strategies for “DreamWorks Where’s Waldo?”, “DreamWorks How To Train Your Dragon: Race To The Edge”, “American Ninja Warrior Junior”, “Barney”, “The Wiggles”, “Mighty Mike”, “Polly Pocket”, “Masha & The Bear”
Own the annual social budget and paid media strategy
(I established a new strategy that increased impressions by 6x the benchmark)Establish workflows with the creative team to make all content in-house
Set goals and KPIs and measure performance to optimize content based on what the audience cares about
Manage a coordinator and community manager based on the tools taught at NBCU’s management-intensive program “JUMP”
Results:
After rewriting the Sprout social strategy for Universal Kids’ new target audience, we increased overall engagements by 49%, reach by 42%, video views by 49%, Instagram followers by 54%, doubled Twitter impressions and engagement rate, and IGTV views by 6x the benchmark in one quarter
We created NBCUniversal’s first influencer campaign for “DreamWorks Where’s Waldo?” and made a case study for other teams to use as best practice
After finding 70% of our audience watched content with the sound off, I created a standard for all video content to include captions
The Team:
SVP Marketing: Ellen Stone
VP Marketing: Priscilla Dohnert
Marketing Director: Diana Rojas
Social Media Coordinator: Mary Munshower
Community Manager: Melanie Hill Gilbert
Content Samples:
UniKids + TODAY.com Father’s Day
My Role: Collaborated with TODAY.com team to create and execute the strategy
The Ask: Use UniKids talent to create Father’s Day video
The Concept: Have kids dissect what a Dad Joke really is
The Results: Performed 77% higher than video views benchmark
DreamWorks Where’s Waldo? IGTV
My Role: Created original concept and edited script
The Ask: Use talent to promote “DreamWorks Where’s Waldo?”
The Concept: Use IGTV and top-performing talent, Joshua Rush, to increase show and brand awareness
The Results: Performed 7x video views benchmark